The AI-Native Platform for Automotive Retail
AI That Drives <sm>Experience, <xs>Performance, and <sm>Profit
Service AI enables fixed ops to run faster, drive more profitability and, provide customers more transparency.
90%+
Dealer Adoption <sm>Across <xdt>Service Teams
88%+
AI Recommendation <sm><xd>Acceptance
Service AI is built on an intelligence model that is LLM-agnostic and context-specific, designed to learn directly from dealership data. With security and privacy at the core, our responsible AI ensures dealer and customer data stays protected while seamlessly connecting insights across the entire platform.
Purpose-built for dealerships to remove friction on the service drive—automating slow, manual tasks, informing customers of recommendations that can keep them safe, and alerting them of repair status.
By automating scheduling, eliminating manual tasks, and streamlining approvals, your team moves faster with less effort.
Whether you’re a technician, advisor, or customer, the AI agents work in the background to simplify workflows and improve communication.
From generating repair orders to surfacing recommendations, the AI agents accelerate key decisions with real-time data and intelligent automation.
Eliminates repetitive tasks—like prioritizing recommendations, rewriting tech notes, chasing approvals, and closing routine ROs—so advisors can stay focused on the customer.
Auto-generates clear, customer-ready <xl>service summaries from technician input.
Delivers AI-enhanced recommendations based on VIN, <xdt>history, and inspection data - keeping safer cars on the <xd>road.
Reduces approval delays by making service <xl>recommendations simple and transparent.
Delivers clear, prioritized recommendations to drive <sm>more approvals—and more <sm><xdt>revenue.
Technician AI analyzes vehicle make & model history and inspection data to guide focus before the car reaches the bay. Technicians simply speak or record a video walkaround, and the AI transcribes findings and updates inspection items in real time—hands-free.
Identifies priority inspection areas based on vehicle make & model profile and service history.
Supports consistent inspection results and optimized service recommendations to ensure nothing gets missed.
Highlights high-value inspection areas based on vehicle profile, inspection findings and prior work, helping surface revenue opportunities.
Technicians stay focused on repairs with fewer manual steps and faster approvals.
Customers get timely updates, clear communication, and easy approval flows via phone, email, or text—no jargon, no waiting—delivering transparency and confidence, and safer outcomes every time.
Captures service opportunities after hours, so no appointment is ever missed.
Routes and schedules service appointments using customer/advisor relationships, technician certifications and transportation preferences.
Matches every booking to real-time capacity to reduce overbookings, gaps and last-minute reshuffling.
Faster responses, smarter communication, and less time on the phone—so the service drive runs more smoothly.
Trusted by Dealers <sm>Like You
The AI Agent takes a very technical message and makes it easy for the customer to understand. That means better transparency, faster approvals, and ultimately more trust in the process.
75%
Less time spent on service reporting
9.9%
Increase in labor per RO
Ken Britt
Thor Motors
Tekion provided a clearer picture of dealership performance than the previous system had in 30 years.
Adam Mohl
Capital GMC Buick 🇨🇦
Capital Buick GMC has seen an impressive 113% increase in Fixed Ops profitability.
Doug Eroh
Longo Toyota
Adopting Tekion was a massive undertaking due to the dealership's size—spanning 40 acres with extensive daily operations.
Stan Lubovsky
Phaeton Automotive Group
One of Tekion’s standout features is its ability to allow staff to multitask more effectively.
Read More Stories
Testimonials and results reflect real user experiences, which may vary. Additionally, testimonials may be edited <xd>for clarity. Any compensated endorsements are disclosed.
Every aspect of our operations have been made better. The client experience has been made better.
119%
Increase in YoY total revenue.
30min
Less time for customers in the F&I department.
On-Demand: AI Agent for Service Webinar
Gain insights from a Tekion Dealer Partner with his real-world results.
Read More
Dig deeper into our blog, resources and upcoming events.
Gain insights from a Tekion Dealer Partner with his real-world results.
Our exclusive Tekion Meet & Greet events are coming to a city near you!
Read how AI-powered workflows are reshaping the future of retail automotive.
Gain insights from a Tekion Dealer Partner with his real-world results.
Our exclusive Tekion Meet & Greet events are coming to a city near you!
Read how AI-powered workflows are reshaping the future of retail automotive.
Gain insights from a Tekion Dealer Partner with his real-world results.
Our exclusive Tekion Meet & Greet events are coming to a city near you!
Read how AI-powered workflows are reshaping the future of retail automotive.
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